Data Protection

Privacy policy

We put great emphasis on the protection of your personal data that are recorded in connection with your visit on our website, to make sure your data are protected in line with legal regulations. The following section provides information on which data are collected during your visit on the website and how they are used:

1. Recording of data

All access to our website and the files stored on it is recorded for internal IT system-related and statistical purposes. The following details are recorded: Name of the accessed file, date, time and duration of the access, amount of data transferred, notification of successful access, used web browser, and requesting web domain. Additionally, the IP addresses of the requesting computers are recorded.

Additional personal data will only be recorded if provided voluntarily, e.g. within the scope of an business inquiry or newsletter registration.

Personal data are never forwarded to any third parties for advertising, marketing or opinion research purposes!

2. Use of personal data

We will use any personal data that you made available to us exclusively for answering your inquiries and for keeping our clients database current

Your personal data will only be forwarded or otherwise transmitted to certain third parties if this is necessary for the processing of a contract, for billing purposes, or with your explicit consent (for instance to provide a reference). You may revoke your previously granted consent at any time.

3. MailChimp newsletter provider

For the transmission of our newsletter, we use the newsletter provider “MailChimp”. MailChimp is a service from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

The Rocket Science Group (MailChimp) and ProBioGen AG signed an agreement for “Terms for Data Processing”.
If you subscribe to our newsletter, the data provided during the subscription process will be transmitted to and stored at MailChimp. If subscribing to the newsletter, you will receive an e-mail from MailChimp ("double opt-in") in order to confirm your subscription.

MailChimp offers options for analyzing how newsletters are opened and used. These analyses are group-based and are not used by ProBioGen for individual evaluations. Moreover, MailChimp makes use of the Google Analytics tool, which it may integrate in the newsletters. More information on Google Analytics is available in the following section "Google Analytics".

MailChimp records the date of newsletter access as well as the used IP address in order to protect itself from any accusations of sending unsolicited e-mails and in order to comply with the general framework conditions under US? German? data protection law.

We hereby expressly inform any newletter subscribers of the storage of their IP address by MailChimp. MailChimp will not use your IP address for any other purpose.

ProBioGen guarantees that it will delete any newsletter-registered e-mail addresses from its newsletter mailing list whenever the subscriber requests ProBioGen to do so. Therefore, every newsletter e-mail contains a link for deleting the registrants e-mail address (“unsubscribe”). Alternatively, newletter registrants can have their e-mail addresses deleted from ProBioGen’s newsletter mailing list on this page registrants can send ProBioGen an e-mail requesting  the deletion of their e-mail address.

More information on MailChimp and its privacy policy is available at:

4. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies ‒ text files that are stored on the users’ computer and that enable an analysis of the users’ use of the website. The information about the users’ use of this website (including the users IP address) which is generated by the cookie can be sent (see below) to a Google server in the USA and stored there. Google uses this information to analyze the users use of the respective website, to compile reports on the website activities for the visited website operators, and to perform other services related to the use of the website and of the internet in general.

Google may also transmit this information to third parties if this is required by law or if third parties process these data on behalf of Google. Google never associates the users’ IP address with other data of Google. Users can prevent the setting of cookies by configuring their browser software accordingly. In this case, however, the user may not be able to use all functions of the website. By using this website, the user agrees to the processing of the data collected about him by Google in the way described above and for the purpose indicated above.

Users can deactivate the collection of their data with the help of a browser add-on from Google.

Link to the browser add-on for deactivating Google Analytics.

Detailed information on Google Analytics is available here.

Security note

We endeavor to take technical and organizational precautions in order to store your personal data in such a way that no third parties are able to access them. As ProBioGen cannot guarantee full data security when communicating by e-mail, ProBioGen recommends using regular surface mail, fax or encrypted e-mails for transmitting confidential information.